Pre-order Policies

Pre-orders

 

As soon as a manufacturer announces a new item and gives us the green light, we will list it for presale with an expected arrival date. Presale means we are taking advanced orders for the item. It has either not been released or has not yet arrived at our warehouse. 


Pre-order Arrival Dates

Every product on pre-order has an expected arrival date, or ETA. We try to keep the most up to date information possible. Once we know something has changed, we will update our listings with new ETA, sometimes sooner or later.

We would all like pre-orders to show up within the expected time frame or sooner, but unfortunately the industry can have delays. The expected arrival date is an estimate; there are no guarantees for exactly when pre-ordered products will arrive. No compensation can be given for pre-orders that arrive late. We don't recommend pre-ordering products as gifts or for special occasions that are time sensitive.

Preorder Cancellation

If you wish to cancel a pre-order  you will need to email us to complete the cancellation. Please keep in mind that your non-refundable deposit will not be refunded.

 

Non-Refundable Deposit

By placing a Pre-order You have to agree to pay the Non-Refundable deposit to place your pre-order.

If you change your mind and wish to cancel your preorder, your non-refundable down payment will not be refunded.


Paid in Full Pre-order

Pre-orders which were paid in full will be shipped out as soon as item(s) arrive, tracking information will be sent to email/phone number added on order. 

Pre-order Deposit Invoice
Once place an order with the Deposit option, the amount deposit will be deducted from the full price time when item arrives to us. Once item arrives to us, we will send out invoices with the final total to the email/phone number. 

Pre-order Invoice
Failure on responding to invoice within the 7 days after being sent will result in cancellation pre-order and deposit lost. We will allow 7 days from time of item arrives to our warehouse with remaining balance paid off.